IRONCLAD 30 DAY RETURN POLICY
At Tiger Fitness You're More Than Just A Number, and our goal is to make sure all of our customers are completely satisfied with their purchase! We pride ourselves on carrying the best products to help you reach your goals. Our satisfaction guarantee on the products we carry is something you can count on. If for any reason at all you are not satisfied with a product you purchased from us, we will take it back within 30 days of receiving the product. (Please note, we can not take products back that are half way empty or beyond) If you received the product more than 30 days prior to your request, it will be denied.
Our returns process is quick and easy and you can request returns right here on the website! There is no need to call us to request a return. Just follow the instructions below.
HOW TO RETURN A PRODUCT
To return a product simply click on the link below, enter your order number & email address, and answer a few simple questions to submit your return request. You will receive email updates throughout the returns process so you know exactly what stage your return is in. Please note that if a product has been opened or used, we can only give you store credit. Also, requesting a return for an order that has not been shipped yet will not cancel an order. You will have to call or email us to cancel the order.
Once you have requested your return, we will review the request and approve or deny the request. You will be notified via email of our decision. If your request is approved, you will receive this via email. You are responsible for your own return label. Please address your return like the following:
We should receive your return within 7 business days from time of shipping. You will be notified via email when the return package has been received.
Once we have received the return we will complete the process in 24-48 hours (not counting weekends).
HOW LONG DO REFUNDS TAKE?
Refunds via store credit should show up on your customer account within 24 hours of processing. Credit card refunds typically take to 3-7 business days after processed to show up on your credit card account. If you paid by PayPal you should receive an email from PayPal within 24 hours to let you know you received a refund. We work hard to be sure that your refunds get to you as quickly as possible!
If you have any questions, simply e-mail us at service@tigerfitness.com or call us at 1-877-397-3801 toll-free.